Workflow Automation Platform

Workflow Automation Platform

What is Workflow Automation Platform?

Workflow Automation Platform enables the replacement of paper-based and manual process using digital tools, typically using a single work platform which integrates with existing business systems and controls. The tactical aim is to ensure that the right workers are working on the right tasks at the right time and have everything they need to complete work tasks available to them when they need it. Workflow automation means businesses may standardize work, ensuring preset business rules and compliance policies are met, reduce or eliminate human error and deviation, and providing visibility and accountability at every stage of the automated process.

A more succinct definition of workflow automation would be:

“Workflow Automation is defined as the design, creation, deployment and automation of business processes based upon preset rules where work tasks are automatically triggered and routed between people, technology and data.”

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Why Workflow Automation Platform Is Used?


We manage the full technology lifecycle


We manage the full technology lifecycle


We manage the full technology lifecycle

Job Satisfaction

We manage the full technology lifecycle


We manage the full technology lifecycle


We manage the full technology lifecycle

Benefits of Workflow Automation Platform

Benefits for businesses

Automation reduces human errors and eliminates many time-consuming and repetitive tasks, such as manual data entry. Organizations with outdated, manual processes cannot reliably scale with labor- and capital-intensive processes. By adding automation, businesses have improved capacity for scalability.

Workflow automation also benefits businesses in the following ways:

  • Creates processes that reduce costs
  • Streamlines task management
  • Reduces time in a process cycle 
  • Decreases errors from manual entries or oversights
  • Automates approval and document flows

Benefits for developers and operations (DevOps)

Workflow automation springboards improved releases and clearer communication channels between developers and operations, two traditionally independent areas. It upends common DevOps barriers — such as bottlenecks and follow-ups — that result from siloed developer and operations channels.  

Benefits for IT network administration 

Automating workflows creates better administrative oversight across cloud, network, operating system and departmental interactivity. Additionally, it adds a critical layer of visualization to better configure, oversee and analyze network health, security and deficiencies.

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Types of Workflow Automation Platform

Business process workflows

Business process management (BPM) methodology is how businesses structure processes to best serve customers. It drives business process workflows toward increased efficiency to reach mission-critical business goals. In many cases, workflow automation software is designed with BPM philosophy. Software automates business process workflows to optimize tasks that were historically performed manually. Excel's autofill and macro features are early examples of workflow automation. 

Robotic process workflows

Today, software automates robotic processes (known as robotic process automation or RPA) and is designed for robots to perform work similarly to humans. In many cases, bots work alongside IT (as well as in other fields) to support administrative processes. Bots can identify and suggest the most relevant information to solve processing errors. Bots can also mitigate help desk inquiries, login authentications and intervene in processing errors.

Workflow automation is a technical term for a practice that has been in use for hundreds of years. Assembly lines and manufacturing during the Industrial Revolution and agriculture, thereafter, were some of the first industries to use RPA workflows. Though, these were machine — not software — based.  

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